FAQ’s

One of our engineers will thoroughly inspect your septic tank, providing a summary report with identified issues and recommendations. These reports can be valuable when selling your home, demonstrating responsible system maintenance. For a comprehensive assessment, schedule the inspection during your annual septic tank empty.

Septic tank inspections are crucial, especially if you’re having issues or buying a property with one. While not mandatory, regular checks can catch problems early, saving you from bigger headaches and costs down the line.

Yes, it is essential to empty the septic tank before an inspection. This enables our engineer to clearly assess the system’s structure and identify any potential damage.

Our septic tank camera inspection involves using a specialised waterproof camera to visually inspect the interior of your whole septic system. This non-invasive service provides a clear view of your system’s condition without the need for any ground disturbance.

– Our team are trained in the latest camera inspection technology and methods
– Our technology offers high-resolution images and video for clear, detailed images
– We can provide you with comprehensive reports with easy-to-understand explanations and further recommendations

High-pressure jetting, also known as hydro jetting, is a powerful and efficient method of clearing blockages and cleaning pipes. It involves using a high-pressure water jet to remove debris, grease, scale, and other obstructions from drains, sewers, and pipes.

– Experienced and fully trained technicians
– State-of-the-art high-pressure jetting equipment
– Flexible scheduling to minimize disruption
– Comprehensive service with detailed inspection
– Competitive pricing and excellent customer service

Soakaways, used with septic tanks or sewage treatment plants, disperse wastewater safely into the ground. They consist of perforated pipes that allow the water to filter through the soil without causing pollution.
A percolation test evaluates the ground’s suitability for a soakaway and, if suitable, determines the necessary size of the drainage field.
Percolation testing is crucial because it ensures compliance with local regulations, determines the correct size and type of septic system, prevents environmental hazards, and avoids costly installation mistakes.

A percolation test is relatively straightforward. It is important, however, that it is done correctly. This will save you from miscalculating which could be an expensive error down the line. We will ensure that the holes we dig are to the correct depth and perfect for running a test. We’ll then handle all of the measurements, and calculations and offer you recommendations too.

A percolation test fails if the ground absorbs water too rapidly or too slowly. It also fails if groundwater fills the test holes as soon as they’re dug.

– Experienced professionals with in-depth knowledge of Scottish soil conditions
– Accurate and reliable testing methods
– Comprehensive reports with clear explanations
– Guidance on next steps based on test results
– Competitive pricing and efficient service

The UK’s environmental agencies (SEPA and the EA) suggest having your tank emptied every year. But, depending on how it’s used – for example, if it’s in a caravan park, hotel, or holiday home – it might need more frequent emptying. Sometimes, the type and size of the tank, along with how much it’s used, might mean you can wait up to two years between emptying.

Signs of a full septic tank include sewage backup, slow drainage, gurgling pipes, and foul odors around your property.

– Expertise: Our experienced team has extensive knowledge of all septic tank systems.
– Versatile Service: We offer a full range of tanker sizes to suit any job.
– Responsible Disposal: We ensure environmentally responsible waste disposal.
– Advanced Equipment: We use advanced equipment for thorough and efficient service.
– Comprehensive Service: We provide comprehensive inspections and expert advice.

– Booking: Schedule your septic tank emptying by calling us or completing our online booking form.
– Arrival: One of our vacuum tankers will arrive at your location.
– Initial Assessment: Our operator will conduct an initial assessment of your septic tank.
– Emptying: Our operator will empty the contents of your septic tank using one of our powerful vacuum tankers.
– Inspection: After emptying, our operator will carry out a visual inspection, checking for any signs of damage or potential problems.
– Document: Our operator will provide you with a waste transfer note, which will tell you how much waste has been taken from your septic tank.
– Advice: We will provide advice on maintenance and future emptying schedules. If any damage is found, we will inform you of the best course of action.

Before we start your septic tank installation, we need to conduct a site-visit to assess the work involved. We’ll walk you through each step of the installation process and discuss any potential obstacles, such as the removal of walls, fences, or vegetation.
Your safety and well-being, as well as that of our team, are our top priorities. We’re committed to minimising any disruption to your household and grounds, and we’ll ensure the area is fully restored after the installation is complete.
After your new septic system is in place, we’ll walk you through everything, ensure you’re happy with the results and give you advice on maintenance and future emptying schedules.

Yes, regularly emptying your septic system is crucial for maintaining its efficiency and preventing potential health and environmental hazards.

If you’re unsure about the regulations, you can contact us or visit SEPA’s website for more information.

Most septic tank installations are completed within a week, though this can vary depending on weather and site access.