FAQs

One of our engineers will thoroughly inspect your septic tank, providing a summary report with
identified issues and recommendations. These reports can be valuable when selling your home,
demonstrating responsible system maintenance. So for a comprehensive assessment, schedule the
inspection during your annual septic tank empty.

The UK’s environmental agencies, SEPA and the EA, recommend emptying your tank every year. However, if your tank serves a caravan park, hotel or holiday home, you may need to empty it more frequently. In some cases, the tank’s type, size, and usage levels allow you to wait up to two years between emptying.

Yes, it is essential to empty the septic tank before an inspection. This enables our engineer to clearly assess the system’s structure and identify any potential damage.

Septic Tank Services Ltd offers professional septic tank assessments throughout Scotland and the north of England. This includes the Scottish islands. If you’re unsure about your tank’s condition or experiencing problems, contact us here.

Septic tank assessments are also vital for potential house buyers. This is to ensure the tanks are in
prime condition before they buy. Otherwise, you could be liable for thousands of pounds worth of
repairs not long after you move in. Don’t get caught short. Always check before you buy in case your property is in need of septic tank repair.

Signs of a full septic tank include sewage backup, slow drainage, gurgling pipes, and foul odours
around your property. Septic repair services should be sought immediately.

It’s optional, but many customers like to be present so we can show any live video feed from our camera, and explain any findings in real time from other means of assessment. So this way, we can quickly develop a plan of action to get your septic system back to full working order.

Our septic tank camera inspection involves using a specialised waterproof camera to visually inspect the interior of your whole septic system. This non-invasive service provides a clear view of your system’s condition without the need for any ground disturbance.

– Our team are trained in the latest camera inspection technology and methods
– Our technology offers high-resolution images and video for clear, detailed images
– We can provide you with comprehensive reports with easy-to-understand explanations and further recommendations

You should book an inspection if you’re buying a property with a septic system, experiencing recurring issues, planning renovations or want to check the condition of an older tank.

High-pressure jetting, also known as hydro jetting, is a powerful and efficient method of clearing blockages and cleaning pipes. It involves using a high-pressure water jet to remove debris, grease, scale, and other obstructions from drains, sewers, and pipes. Our septic tank cleaner service is fast and efficient, giving your system a new lease of life.

– Experienced and fully trained technicians
– State-of-the-art high-pressure jetting equipment
– Flexible scheduling to minimize disruption
– Comprehensive service with detailed inspection
– Competitive pricing and excellent customer service

Soakaways, used with septic tanks or sewage treatment plants, disperse wastewater safely into the ground. They consist of perforated pipes that allow the water to filter through the soil without causing pollution.
A percolation test evaluates the ground’s suitability for a soakaway and, if suitable, determines the necessary size of the drainage field.
Percolation testing is crucial because it ensures compliance with local regulations, determines the correct size and type of septic system, prevents environmental hazards, and avoids costly installation mistakes.

A percolation test is relatively straightforward. It is important, however, that it is done correctly. This will save you from miscalculating which could be an expensive error down the line. We will ensure that the holes we dig are to the correct depth and perfect for running a test. We’ll then handle all of the measurements and calculations. Finally, we’ll offer recommendations for your septic system.

A percolation test fails if the ground absorbs water too rapidly or too slowly. It also fails if groundwater fills the test holes as soon as they’re dug.

– Experienced professionals with in-depth knowledge of Scottish soil conditions
– Accurate and reliable testing methods
– Comprehensive reports with clear explanations
– Guidance on next steps based on test results
– Competitive pricing and efficient service

The UK’s environmental agencies (SEPA and the EA) suggest having your tank emptied every year. Usage determines how often you need to empty your tank. For example tanks serving caravan parks, hotels or holiday homes often need more frequent emptying. In contrast, the tank’s type, size, and lighter use may allow up to two years between emptying. We can advise on what’s best for you.

Signs of a full septic tank include sewage backup, slow drainage, gurgling pipes, and foul odors around your property. This is when a septic tank pump out is required.

– Expertise: Our experienced team has extensive knowledge of all septic tank systems.
– Versatile Service: We offer a full range of tanker sizes to suit any job.
– Responsible Disposal: We ensure environmentally responsible waste disposal.
– Advanced Equipment: We use advanced equipment for thorough and efficient service.
– Comprehensive Service: We provide comprehensive inspections and expert advice.

– Booking: Schedule your septic tank emptying by calling us or completing our online booking form.
– Arrival: One of our vacuum tankers will arrive at your location.
– Initial Assessment: Our operator will conduct an initial assessment of your septic tank.
– Emptying: Our operator will empty the contents of your septic tank using one of our powerful vacuum tankers.
– Inspection: After emptying, our operator will carry out a visual inspection, checking for any signs of damage or potential problems.
– Document: Our operator will provide you with a waste transfer note. This report shows how much waste we’ve removed from your septic tank.
– Advice: We will provide advice on maintenance and future emptying schedules.

Yes, regularly emptying your septic system is crucial for maintaining its efficiency and preventing
potential health and environmental hazards. Regular septic tank maintenance is part of ensuring a robust septic system. Findout more about emptying tanks here.

Before we start your septic tank installation, we need to conduct a site-visit to assess the work involved. We’ll walk you through each step of the installation process and discuss any potential obstacles, such as the removal of walls, fences, or vegetation.
Your safety and well-being, as well as that of our team, are our top priorities. We minimise any disruption to your household and grounds, and we fully restore the area once we complete the installation.
Then, after your new septic system is in place, we’ll walk you through everything, ensure you’re happy with the results and give you advice on maintenance and future emptying schedules.

Yes, regularly emptying your septic system is crucial for maintaining its efficiency and preventing potential health and environmental hazards. Your septic tank naturally releases wastewater while storing solids until you remove them. So this means that if left unattended for too long, they will build and cause damage to your tank and potentially other parts of your property too.

If you’re unsure about the regulations, you can contact us or visit SEPA’s website for more information.

We complete most septic tank installations within a week, although weather and site access can affect the timeline. This means each project is different, but we will be up front with timescales form the start.